How can I clean my jewelry at home?
Most jewelry can be cared for in some way at home, although if there is major cleaning needed, feel free to stop by the studio and let us do it for you. For home cleaning instructions, click here...
What services do we offer?
We are a full service jeweler. From simple ring sizing and gem setting to "start from scratch" custom jewelry design, and everything in between, we want to be your one stop shop.
How can I pay for my new Jewlery Theory creation?
We do accept cash, check, or MC/Visa/Discover/American Express. We also offer 6 Month and 1 Year No Interest options with approved credit. Visit the studio for details.
What should I bring to a scheduled visit?
You can bring anything you like that will help us understand and visualize exactly what you desire. Photos, sketches, video, other jewelry pieces, fig newtons, or just your imagination. We can work with it all.
Can I schedule ahead to make an appointment?
Please do. Although we are in the office Monday through Friday, 10:00 am - 4:00 pm to accept walk-ins, we are more than happy to schedule a time to meet with with you any time of the day, any day of the week.
How long will it take to complete my ring?
From the time you approve the CAD design or wax casting, you can expect your ring in as little as five business days.
Do you offer any sort of warranty?
Absolutely. We offer a 5 year or Lifetime warranty. Visit the studio for details.
Can you work with gold, silver, or platinum that I already own?
Yes. If you have old rings, bracelets, or other jewelry that you don't wear, and would like them re-imagined into new styles, we will absolutely work with you.
Will you buy my old jewelry?
Yes we will. We will give you the best offer we can on your old precious metals, diamonds, and gemstones.
Can I watch my jewelry being created?
You absolutely can. Our shop is set up so you can watch the entire process if you would like. We actually encourage you to meet the craftsman who create your ring.